NB
Nathan B
1 reviews | Active since Jul 2014
04 Feb 2023, 17:27
Worse than Eskom
*******
Weeks after signing up for Fibre and my second review on Hellopeter, still no eta received in terms of when the fibre will be installed. No response when you open a ticket and then they just close the ticket a few days later.
I might as well go with another service provider and ignore the fact that i have a contract because Vodacom wont even notice or care.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Feb 2023, 16:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2023, 16:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team