JM
Joel M

1 reviews | Active since Dec 2017

11 Dec 2019, 15:58

Worse than bad

To say I am extremely disappointed in Vodacom's service is an understatement!! I think doing this is also a waste of time as I see most have the same complaint and nothing is being done. But want to say that their service is really ....................................................................................................................................................................... If they happy with the service they giving then I dont know what to say.

0
Replies (2)
Vodacom
Vodacom's reply12 Dec 2019, 07:26
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
JM
Joel M's update18 Dec 2019, 13:34
Reviewer Update
What a WOW
Just one call miss and they close the case as if nothing is happening. As long as you tried to contact me once that is is but I must use my money to contact you daily to follow up and nothing is still done.