ZM
Zukile M

1 reviews | Active since Jan 2017

02 Jul 2022, 14:21

Worse SP EVER!!!

There are no worse consultants than the people Vodacom employs at Cancellations!!! Can someone please call me as each time I call, for one reason or another I keep getting cut off in the middle of the process and no one thinks to call me back. All I want is to just ****ing cancel this service and you are not even helpful enough to allow me that. Next thing I must pay another month because "I informed you late" of the cancelation. As if I have not been trying since yesterday to cancel.

***of man!!!

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2022, 19:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team