ZM
Zukile M
1 reviews | Active since Jan 2017
02 Jul 2022, 14:21
Worse SP EVER!!!
There are no worse consultants than the people Vodacom employs at Cancellations!!! Can someone please call me as each time I call, for one reason or another I keep getting cut off in the middle of the process and no one thinks to call me back. All I want is to just ****ing cancel this service and you are not even helpful enough to allow me that. Next thing I must pay another month because "I informed you late" of the cancelation. As if I have not been trying since yesterday to cancel.
***of man!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Jul 2022, 19:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2022, 19:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
