YA
Yoland A
1 reviews | Active since Jun 2020
13 Jan 2025, 13:10
Worse services every received by their representitives.
I used to love Vodacom until i had to deal with the fibre/Internet Team, these guys are more useless than any other experience.
I made a payment a month ago and a month later they still haven't connected my internet, i asked for a.refund and they refused to cancel and process a refund. The guys ask you the same questions every week and get the same answers every week.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Jan 2025, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jan 2025, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
