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Yoland A

1 reviews | Active since Jun 2020

13 Jan 2025, 13:10

Worse services every received by their representitives.

I used to love Vodacom until i had to deal with the fibre/Internet Team, these guys are more useless than any other experience.

I made a payment a month ago and a month later they still haven't connected my internet, i asked for a.refund and they refused to cancel and process a refund. The guys ask you the same questions every week and get the same answers every week.

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2025, 14:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team