IS
Img S
1 reviews | Active since Feb 2018
30 Jan 2025, 12:59
worse service when cancelling a contract
after a long waiting to be assisted with a cancellation of my contract. they dropped a call on me. funny how the network was so fine all along but just when i told them i want to cancel my contract all of a sudden. the company can't be trusted
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Replies (2)
Vodacom's replyOfficial
30 Jan 2025, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2025, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IS
Img S's updateReviewer Update
30 Jan 2025, 14:17this is their famous respond and the next thing they will add a month for the contract. i only want them to call me as they promised
IS
Img S's update30 Jan 2025, 14:17
Reviewer Update
this is their famous respond and the next thing they will add a month for the contract. i only want them to call me as they promised