DL
Debbie L
1 reviews | Active since Nov 2018
13 Feb 2024, 07:07
WORSE SERVICE PROVIDER VODACOM VIP RED
Worse service provider..... upgraded on black friday 24 November had to wait a month for the device only to receive a SAMSUNG SE instead of SAMSUNG S23+ .... phoning them almost every day with NO RESPONSE only to find out yesterday 12.02.24 sorry you cancelled the upgrade.... WHICH I NEVER DID..... PATHETIC SERVICE FOR A VODACOM VIP RED CLIENT!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Feb 2024, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Feb 2024, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DL
Debbie L's updateReviewer Update
17 Feb 2024, 04:22They made contact and still this problem have not been sorted...........
Seems like Vodacom don't have INTEGRITY and trying to back out of the initial deal that was done on the 24 November 2023
LISTEN TO ALL YOUR RECORDINGS
There is 3 things in life that always comes out
THE SUN
THE MOON
AND
THE TRUTH!!!!!!
Seems like Vodacom don't have INTEGRITY and trying to back out of the initial deal that was done on the 24 November 2023
LISTEN TO ALL YOUR RECORDINGS
There is 3 things in life that always comes out
THE SUN
THE MOON
AND
THE TRUTH!!!!!!
DL
Debbie L's update17 Feb 2024, 04:22
Reviewer Update
They made contact and still this problem have not been sorted...........
Seems like Vodacom don't have INTEGRITY and trying to back out of the initial deal that was done on the 24 November 2023
LISTEN TO ALL YOUR RECORDINGS
There is 3 things in life that always comes out
THE SUN
THE MOON
AND
THE TRUTH!!!!!!
Seems like Vodacom don't have INTEGRITY and trying to back out of the initial deal that was done on the 24 November 2023
LISTEN TO ALL YOUR RECORDINGS
There is 3 things in life that always comes out
THE SUN
THE MOON
AND
THE TRUTH!!!!!!