SS
Sharief S

1 reviews | Active since Dec 2021

09 May 2026, 01:13

Worse service provider ever

Hi will not recommend anyone to take vodacom fibre line they cut your connection 12:00 on the dot on your date you need to pay sometimes i dnt have connection for 4 days but that is my problem not theirs and this month i upgraded my speed i payed the higher premium and it was not done was in the phone with them for more than 6 hours they promised it was done i must ignore the sms that say i must pay noni cant work and gona loose out on alot off money but again its my problem i would have given them a minus 10 star rating just 1 star is the lowest anyone that want a fibre line take afrihost dnt ever use vodacom ever ever i am really ****ed i wish everyone cancel vodacom so they can close customer service is the poorest i have ever experienced cut my calls after a hour than i must call back and explain everything again spoke to 6 different agents that was very frustrating the worse service ever

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Replies (2)
Vodacom
Vodacom's reply09 May 2026, 07:30
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
SS
Sharief S's update09 May 2026, 14:00
Reviewer Update
Very disappointed this is unacceptable which i never took vodacom