DO
Diana O
1 reviews | Active since Feb 2019
09 May 2024, 10:02
WORSE SERVICE PROVIDER BY FAR
This is the second time I have problems with my account and the customer care has a no care personality. They won't go the extra mile for you, but quick to take your installment. I am billed for contracts I did not agree to. the consultant informed me that I took a contract for R1900, which is ridiculous, how does this ***** happen inside such a large company!!!!
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Vodacom's replyOfficial
09 May 2024, 10:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2024, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team