SC
Stephanie C

1 reviews | Active since Aug 2016

16 Sept 2016, 12:22

worse service if you are with Vodacom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>The Call centre agents are rude and clueless and are not equipped with knowledge to resolve queries. They refuse to call their line management to assist with escalations. </p>

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2016, 12:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team