Worse service ever from Vodacom's *********** and rude staff

Our Vodacom internet was delete without any notification to us. We had to call in and then was told the line was delete because of a unpaid debit order that apparently happened in April. so the system deleted our account , we made the payment. and then was told we going to have to open a new order , so we did that, we were told for reactivation will take 4hours, then we were told 24 hour then 48 then 72 and then 2-3 working days , The *********** and rude staff at Vodacom works there but does not know what a reactivation turn around is , Still today Monday 9 September and we still don't have internet , This is the worse service I got from Vodacom and I have been a customer for many years, it is appalling the way we have been treated