WORSE SERVICE EVER

My husband and i both had the worse service ever when upgrading through vodacom online .<br> <br> I cancelled my whole order.<br> <br> Its been two days since my husband upgrade on the online site, after several calls, between yesterday and today, he still does not have his phone, the phone has not even been dispatched and no one can tell him how long he will still need to wait or where the phone is. It states on the website next day delivery, Next day delivery my ass.<br> He has requested for the order to be cancelled, and now after trying to upgrade in store we hear that it can take more than 2 days to cancel the order, so that he can go to a vodacom shop and upgrade in store.<br> <br> What nonsense is this, why does he need to wait, if vodacom online does not know the first thing about client service.<br> <br> Please sort out the problem so that he can upgrade!!!