JF
Jorge F
1 reviews | Active since Jun 2020
12 May 2022, 17:29
Worse service ever
Worse service ever ,upgrade done ,mistake on there side with a ID number ,no delivery ,they don't get back to you ,and lie every time about what they are doing to fix the problem ,in the meantime I as a customer have to do the work for them by calling and trying to get the issue resolved. Nobody shows any interest or concern.
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Replies (1)
Vodacom's replyOfficial
13 May 2022, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2022, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team