WORSE SERVICE EVER

So after wasting my time discussing a simple billing issue with an agent Teboga Mohala, a team leader Loarain Ngwenya and a ops manager Nathan Julius who was apparently unavailable it just reminded me why calling your call centre is a complete waste of my time and patience <br> <br> The service is terrible, both manager and agent is unhelpful, rude and has absolutely no listening skills !!!<br> <br> Even if the problem cannot be resolved clearly your staff, including management, has no soft skills or appreciation for your customers <br>