1 reviews | Active since Jan 2018
WORSE SERVICE EVER!!!!
This is my SECOND complaint on HELLOPETER.COM regarding the horrible poor service received from Vodacom. On Friday 29 December 2017 my number was ported to MTN without my permission! Since that day I received one excuse upon the other. NO ONE AT VODACOM SOUTH AFRICA CAN ASSIST ME. My number is not working since that day, I am losing money by the day for I am owning a Funeral Home. I cannot receive any phone calls on this number, nor can I phone out. It is such a frustration to work a company like Vodacom!! I am with the company for 14 years, since I received such poor service I will definitely change to another network. This is unacceptable!! The second review on HELLOPETER.COM and still NO ASSISTANCE FROM THIS COMPANY!!! The store told me on Saturday this will take about 3 days and today 11/1/2018 STILL NOTHING??? And I am losing money all the way, and they just do not care anything! The service from the people in the stores, Vodacom Bloemfontein and Vodacom Preller Plein in Bloemfontein was just as poor as over the phone.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
