1 reviews | Active since Jan 2017

27 Jun 2017, 22:47

Worse service ever

<p>Apparently my contract was in arrears and I had a debit order in place about a month ago I received an sms saying that my account has been handed over mind you I have never received any communication concerning the account in arrears.Now can't even call stupid vodacom because my phone only allows emergency calls only. Super disgusted at vodacom I have asked all my family to cancel all their vodacom contract. Never again .my so called number used to ********** 048</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Jun 2017, 14:28
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team