Worse service

I took mg phone to vodacom tzaneen for repairs and as i was talking with the sales guy.i ask if theres is cheap phone which i can buy while my galaxy note 8 is on repair and i told him strickly that i wnt need any insurance the A30 i jst want my note 8 to be fixed.he evn removed the sim carm to A30 and referred me to polokwane vodacom relair shop on saterday.to my suprise today i receive a very rude call from the so called underwritters saying my galaxy note 8 is not insured.yhe A39 us the one insured.j was very uoset and ask where dud i sign or are the recording which il need within 7 days starying that i have cancelled my insuranxe and moved the insurance to A30.seconly wahg was i not advvised if ws thr case and could i have been that stupid to cancel insurance on the phone which was broken and shif to phone which i can maintain without insurance.i was checking mg monthlg bills since i gof the note 8 and the debit still the same.so are tge akso saying that insurance for note 8 is stil the same with A30.well i need that phobe fixed or they must give me back all tge money deducted for insurance ilb happy to move otger service providers.i then phone the repair shop and i was told to tell them the number is the same but all the consultant i dpoke to hang up the phone and not call back.vodacom we come to you and we dont evm know the undetwritters.when come to splvinh or repairing you play jika jika.i been having from galacy note 4 till 8 and i was now interested in 1p but i highly disapointed.please fix or give me back the insurance i paid since