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laaiqah.sas laaiqah.sas
1 reviews | Active since Mar 2017
11 Oct 2019, 14:19
Worse Service.
The only way to resolve an issue with Vodacom, is to resort to social media!!!(how sad is that) I did a premature cancellation in August 2019 and is still billed two months after the fact. When you call the cancellations department they just give you the run around or even worse they drop the call. That is it I'M DONE WITH VODACOM!!! you have no problem debiting my account, which I might add has never been in arrears or not paid for the last 10 years that I have been a client but now that you owe me money I'm being messed around by your *********** staff!!! how difficult is it to just do your work that you get paid for every month.
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Replies (1)Vodacom's replyOfficial
12 Oct 2019, 12:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2019, 12:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
