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Vhahangwele N
1 reviews | Active since Dec 2021
06 Jan 2025, 14:59
Worse service
My router has no network, the account is paid but they keep saying its in arrears
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Replies (2)
Vodacom's replyOfficial
07 Jan 2025, 08:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Vhahangwele N's updateReviewer Update
17 Jan 2025, 16:22I received a message that the ticket with reference number EC-212Y-2EW3LP has been closed. BUT THE PROBLEM IS NOT SOLVED.VODAPAY THE WORST SERVICE PROVIDER ACKNOWLEDGED MY PAYMENT BUT VODACOM STILL CUT OFF MY NETWORK, i regret taking this service
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Vhahangwele N's update17 Jan 2025, 16:22
Reviewer Update
I received a message that the ticket with reference number EC-212Y-2EW3LP has been closed. BUT THE PROBLEM IS NOT SOLVED.VODAPAY THE WORST SERVICE PROVIDER ACKNOWLEDGED MY PAYMENT BUT VODACOM STILL CUT OFF MY NETWORK, i regret taking this service