GM
Goitsemang M

1 reviews | Active since Apr 2021

21 Nov 2023, 17:12

Worse service

I recently got a call from a sales consultant from vodacom because my contract was ending the he said he can upgrade me contract to an unlimited router then I agreed and he gave me his manager the phone to confirm whether I agree to the deal or not but few days later the router says out of data bundle then I phoned only to find out that I was ****med by vodacom they sold me a topup o instead of unlimited

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2023, 07:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team