Worse service

<p>I upgrade my contract, gave the service provider all my necessary details, waited a whole week still no new cellphone, when i phoned vodacom they told me no the lady who did it made a mistake with the adress for delivery phone, no one contacted me to hear if the adres was correct, when i phone the service provider the Manager on duty laughs and says i just have to wait longer for my phone after spending a hour on the line holding on for manager, i told the manager how can i wait again for a nother week if it wasnt my fault, they just think it is a joke and dont take their customers seriously, mean if you dont buy it is a diffrent story but i always buy and it not the first time, Vodacom thinks their customers are jokes</p>