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David M
1 reviews | Active since Aug 2021
25 Jan 2023, 17:33
Worse of the worse.
If there was a zero, I would rate this useless company 0. Lost my phone and got told that my simcard was in a wrong slot because a phone has two slots with vodacom numbers. NO one explained you are supposed to use this number in a specific slot or assisted me with putting simcard in the right slot. Useless uselss, such bad customer service while I was blocking the simcard the lady on the phone was so rude that I requested the call recording.
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Replies (1)Vodacom's replyOfficial
26 Jan 2023, 07:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2023, 07:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
