NZ
Nico Z
1 reviews | Active since Oct 2020
04 Jul 2023, 20:53
WORSE NETWORK PROVIDER EVENTUALLY
This provider provides NOTHING anymore!!! The Internet NETWORK is a total disaster and NOBODY working for VC care for customers... a Lesson to be LEARNED!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jul 2023, 07:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2023, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jul 2023, 19:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that your query was escalated to the Network Department and based on the feedback received, contact was made and feedback provided as follows:
.
The request has just been handed to the NGA region for investigation, ref INC0N*** . Please allow RPO to conduct the investigation within the 14day SLA . You've been assured of updates and feedback as received from the region.
Regards
Vodacom Consumer Website Team
.
The request has just been handed to the NGA region for investigation, ref INC0N*** . Please allow RPO to conduct the investigation within the 14day SLA . You've been assured of updates and feedback as received from the region.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jul 2023, 19:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that your query was escalated to the Network Department and based on the feedback received, contact was made and feedback provided as follows:
.
The request has just been handed to the NGA region for investigation, ref INC0N*** . Please allow RPO to conduct the investigation within the 14day SLA . You've been assured of updates and feedback as received from the region.
Regards
Vodacom Consumer Website Team
.
The request has just been handed to the NGA region for investigation, ref INC0N*** . Please allow RPO to conduct the investigation within the 14day SLA . You've been assured of updates and feedback as received from the region.
Regards
Vodacom Consumer Website Team
Best regards,