Worse network in SA

Vodacom has been the worse experience of my life ,if I could go back and redo the decision to go from MTN to them I would , I had a perfectly good payment profile and in my entire life not once skipped an installment due to the incompetency of one of their agents my account was never cancelled even through they found the recording ,I still had to pay an account that was in arrears due to their inability to help customers properly and today was told an amount R185 is still outstanding after a confirmation email was received that the contract was cancelled and handed over to an attorney without me receiving an invoice.