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zulyga A

1 reviews | Active since Apr 2013

07 Dec 2017, 12:09

Worse Network Ever

So I've logged a complaint before and it seemed to be resolved, yet I received an email that my account has been handed over.

My contract ended in October 2016, yet I'm being charged early termination fees etc and causing havoc on my credit profile. If someone does not get back to me to rectify this situation, I am taking further steps.

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2017, 12:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,