TP
Thozamile P
1 reviews | Active since May 2023
18 May 2023, 11:08
Worse Internet Service Provider(fibre)
worse internet service provider ever, as I am typing this I haven't had internet connection on my fibre line since the 12th May 2023, more than 6 days, and no one seems attend to the problem with urgency its ticket after ticket with no solution, imagine after being a loyal Vodacom customer for 5 years, I'm done with them, what a terrible company.
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Vodacom's replyOfficial
18 May 2023, 11:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2023, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team