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vonzeunerpm V

1 reviews | Active since Oct 2016

16 Nov 2016, 17:39

Worse I've been treated in my life

<p>Vodacom, you owe me money for almost 3 months now? Tell me, WHEN will i receive this? I have now received 2 dates of payment which had gone by and yet nothing is paid to me! I am now seriously upset here!!!!! Please urgently address this issue!!!!!! I have spent probably 24 hours on the phone with you the last almost 3 months, numerous emails and complaints, how is it possible that you call this customer service????</p>

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Replies (2)
Vodacom
Vodacom's reply17 Nov 2016, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

vV
vonzeunerpm V's update17 Nov 2016, 09:07
Reviewer Update

The number in question is ********** 695 (Data package), please find it on your system and phone me back on the number which I have been phoning you on, the number which I have left with you numerouse times now. I need help please!!!