Worse Fibre techical & after service received.

Took up vodacom Fibre in December 2022, had connectivity issues monthly. From 5 Aug 23 issue got worse. Made about 15 calls to Vodacom Fibre, spoke to several people. Including managers, Fibre been intermittent daily.... Got another Sim router to get us by but at my own cost. Vuma came out confirmed it wasnt the fibre, vodacom staff had by end September not issued a ticket to replace the router. Bought another router, vodacom said its not compatible - called in again and was promised the vodacom router will be replaced. Then got a mail 2 days saying call is closed still no router and Inconsistent fibre yet they have been fully paid. Never been subjected to such poor, *********** and arrogant service.