CR
Corne R
1 reviews | Active since Dec 2020
07 Dec 2020, 21:10
Worse fibre service.
Vodacom fibre is down for more than 1 week,service request number helps nothing. Worst fibre service provider,no follow up or updated on problem from Vodacom just that they will call Metro fibre again on the ticket that was logged.
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Vodacom's replyOfficial
08 Dec 2020, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team