Worse experience on Vodacom fibre
I have signed for Fibre to which Vodacom has been giving me a run around for installation since August. Already 4 installation visits has been cancelled. 1. I have to drive 400km only to be cancelled on my arrival. Today 16, 17, 18 September 2022. Installations were cancelled. I wouldn't recommend vodacom fibre to anyone their customer care is very horrible. This two numbers for Fibre support has completely ignored me *** and ***.
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Vodacom's replyOfficial
19 Sept 2022, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2022, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team