Worse experience ever. Vodacom

Started with no signals different locations could not work on that way with no signal. Complaining by phone, whatsup even went in to Keywest branch so many times. Asking for booster but still nothing. After 6 months still nothing was done about my problems all my phones with vodacom does not have signal. Janauary i was assaulted at one of my house then i said i had enough as i couldn't even phone gor help. I Went to Keywest vodacom branch after all my previous complaints i said they must cancel All my contacts i will rather go to different survice provider as this situation is BAD for my safety and business. As the person at vodacon said he is starting the cancellation proses. Making his notes everytime i visit the branch and when i phoned him whatsup him and i have proof of all the whats and calls. Still going offen in to the branch. April he said the contracts will be cancelled at end of month. At the end of April the contracts was still active and my account was debited with the amount. The person vodacom said i must send back debit order as that was a mistake. Branch manager knows about this whole story and actually new me also as i was so offen at Keywest branch. Mitche told me so many times i must not warry all is ok they are busy cancelling all contracts. He said i can go so long to new service provider. As i was informed to do so i done it and very happy with new providers signal. Still all the way battling to cancel my vodacom contracts. Michael the manager took my quary over as Mitch left the company. Still just promises. I driven all the way to Vodaworld. The manager Andille informed me there was never paperwork done so all was handled wrong at Keywest branch. How can a branch be so uninformed???? Or bad trained#%/\:%. Still no response from Vodacom even after Vodaworld sent request for CEO office. Meanwhile all my accounts/phones is off and my account is running ☝ almost R13000 where must i get money to pay as have other provider i am paying and i do have signal with them and i was informed that i can go to a other service provider asall my accounts is cancelled????