lS
lishon S

1 reviews | Active since Aug 2012

09 Oct 2020, 12:55

Worse experience ever

I had a vodacom contract that was always debitted from my account everymonth my sim stopped working yesterday and i just been retrenched and i sent out my cvs with my number not realising its no longer working when i went instore to do a sim swap i realise this number belonged to someone else and they owe r6000 and claim i owe r2000 how is that possible and i called vodacom numerous times noting that i keep getting harrassed to pay this account by attorneys but it is not my fault now i cannot get my number back

0
Replies (1)
Vodacom
Vodacom's reply09 Oct 2020, 14:05
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team