Worse Ever Service and Incompetence

Been customer of Vodacom in excess of 20 years. Took out contract 27 June 2015. Visited customer care Midrand wanting to migrate. was informed migration will happen 01/10/2015. Check data begining Oct 2015. Showed night owl data available. Upgraded My Vodacom app 03/10/2015. Could not use app until 05/10/2015 at 20h00. Night owl data not showing. Called customer care. Consultant Yumi says contract no 3 months as only taken out on 27/07/2015, whereas contract was taken out on 27/06/2015. Was informed cannot migrate before 01/11/2015. Spoke to manager Elsabe, who confirmed contract was taken out June effective 01/07/2015. Consultanat bin Midrand did not process migration. <br> Problem 1. Consultant **** to me that migration was done. 2. Tumie does not know difference between 01/07/2015 and 27/07/2015. Tunie wanted me to \go back to "customer care centre "