BM
Bridget M
1 reviews | Active since Oct 2018
02 Nov 2022, 11:50
Worse Customer Service from Vuyokazi......
I just called Vodacom now and the worse service from the consultant Vuyokazi Semoko, she was very rude and unprofessional.
I purchased 60 minutes using airtime advance but Vodacom loaded airtime instead of minute when I called to enquire about the consultant was just plain rude instead of acknowledging their fault she attacked me.
I fuming right now and just like that my th has been ruined.
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Replies (1)Vodacom's replyOfficial
02 Nov 2022, 11:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 11:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
