BM
Bridget M

1 reviews | Active since Oct 2018

02 Nov 2022, 11:50

Worse Customer Service from Vuyokazi......

I just called Vodacom now and the worse service from the consultant Vuyokazi Semoko, she was very rude and unprofessional.

I purchased 60 minutes using airtime advance but Vodacom loaded airtime instead of minute when I called to enquire about the consultant was just plain rude instead of acknowledging their fault she attacked me.

I fuming right now and just like that my th has been ruined.

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2022, 11:53
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team