Worse customer service (contract canc

"I'm experiencing an issue with Vodacom SA. My 24-month contract ended in July 2025, and I received a bill for R798.90 for added value services. Despite paying the amount and requesting cancellation, I've been passed around and referred to collections. A recent conversation with a representative seemed promising, but nothing has changed. To make matters worse, my line has been suspended, and I'm unable to make calls, buy airtime, or contact Vodacom. Worse all the people you speak to are not even able to escalate the matter within vodacom you must do the calling and answering all those irritating authentication questions then nothing after that