FS
Fikile S
1 reviews | Active since Jul 2020
11 Jul 2022, 11:15
Worse customer service and useless CEO
My primary contact number still blocked after I was migrated to home network by mistake by *********** consultant at Vodacom & Elite mobile. I sent out emails to CEO office no one is willing to assist me yet I pay every month without any hustle.
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Vodacom's replyOfficial
11 Jul 2022, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2022, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team