sD
sharon D
1 reviews | Active since Feb 2015
06 Oct 2023, 08:34
worse company to deal with
I have been sent from one agent to another , still my issue was not sorted, they say calls are recorded but yet when you ask them to check the recording it seem to be a major , I phoned in 28 Aprill 2023 to cancel the contract, only to find out the contract was changed to a month to month, without me knowing, now after all the calls and fights with vodacom, i get a call 7:30 in the morning by debt collecters to be told i owe vodacom, so which means they **** telling it will be sorted,
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Replies (1)Vodacom's replyOfficial
06 Oct 2023, 10:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Oct 2023, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
