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sharon D

1 reviews | Active since Feb 2015

06 Oct 2023, 08:34

worse company to deal with

I have been sent from one agent to another , still my issue was not sorted, they say calls are recorded but yet when you ask them to check the recording it seem to be a major , I phoned in 28 Aprill 2023 to cancel the contract, only to find out the contract was changed to a month to month, without me knowing, now after all the calls and fights with vodacom, i get a call 7:30 in the morning by debt collecters to be told i owe vodacom, so which means they **** telling it will be sorted,

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2023, 10:12
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team