1 reviews | Active since May 2012
Worse company in SA " Vodacom"
Phone was send in for repairs and the phone was spotless externally and after a month Vodacom cannot fix the phone now they say: " UNIT HAS ADHESIVE OUT SIDE AS IF UNIT WAS OPENED, SAFETY ***** IS MISSING. POSSIBLE UNAUTHORIZED REPAIR" nothing was stated anywhere that the phone was damage on the outside. You are the worst company ever! I cannot describe the absolute frustration and anger I feel toward this company. I spend thousands a year on my contracts with Vodacom and I never fail to pay my accounts...not even once. And this is how you treat your loyal customers?? Please do me a favor and go and check my account. FIX MY PHONE!!!!!! your ARC damaged it . It is the first that will not phone you back of give you contact details of management. The ARC thinks they are lord almighty themselves. they damage phone and refuse to repair their damage blaming others for their poor workmanship.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Neil,
Feedback has been provided.
Regards,
CB
Dear Neil,
Feedback has been provided.
Regards,
CB
