CK
Cathy K

1 reviews | Active since Nov 2017

03 Jun 2018, 12:59

Worse Company Ever

I made a contract with this company for a wifi router. It has been 2weeks and still have not received it, however they have pull money from my back account. 1. How can I pay for something that I do not have or have not even made use of it. I call the company on Fri when I saw that they took my money and the adviser that I spoke with was rude to a point where she hung up on me. Worse company ever.......

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2018, 15:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team