Worse cliental service

My experience with Vodacom was great until I the worst service from them, I currently have four contracts with them and disputing one contract that is a data uncapped. A lady called me in April from Vodacom Carmel with cell number ***, offering me a better contract than the one I have, she promised firstly as I told her it does not make sense to call and offer what I already have and very happy with, she said its uncapped data with a router for free that goes on four hours after loadshedding and that was a lie, she said it was mobile and I can take it anywhere but yet again another lie, it will be cheaper with the other two phone contracts I have, I will not have to cancel the other data contract I have, she will do it on her side, that is when I agreed, to my disappointment, all of it didnt happen like that and the first month of that I paid R 1800 something and went to a vodacom store and said they didnt deduct a previous month, not really sold on that I paid it, the following month again it happened but the amount was R 1300 something. That is when I reversed that payment and waited for Vodacom to contact me and they didnt, they just kept sending me smses and not calling. I again I took the trouble to run after Vodacom to get help and including today, they are sending me from pillar to post and have suspended my services. Im very unhappy and have the worst service from the call centres that I take trouble calling myself.