WORSE AGENT OF 2023 GOES TO THEMBISLE FROM VODACOM CUSTOMER SERVICE

Item: Vodacom
Rating: 1
Author: zanele M

TODAY I DELT WITH THE MOST HORRIBLE AGENT BY THE NAME OF THEMBISILE, WHOM I TRIED TO EXPLAIN THE REASON FOR MY PHONE CALL AND WHILE I WAS EXPLAINING, NOT ONLY WAS SHE SPEAKING OVER ME BUT SHE SAID AND I QOUTE "HAYI" WHEN I WAS TALKING AND TRANSFERED ME TO OVAYO JUST LIKE THAT!

VODACOM HAS ALWAYS GIVEN ME PROBLEM BUT YOU SEE TODAY I DELT WITH THE AGENT HERSELF AND SHE TAKES THE CUP OF BEING THE MOST HORRIBLE AGENT EVER IN 2023.

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Replies (1)

Vodacom's replyOfficial

31 Dec 2023, 11:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Dec 2023, 11:03

Official