TL
Tshepo L
1 reviews | Active since May 2019
03 Jan 2020, 12:19
Worried costumer
Hello Peter I am writing regarding vodacom trying to put me debts, I have been put in a contract that have never requested and now they say I'm owing them R935, 33 which we have never agreed on, firstly I requested them to council the contract I had with them instead they renewed the contract and added some more on top of the first contract please vodacom fix your things and clear my name because I didn't request to have a contract with you
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jan 2020, 13:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2020, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jan 2020, 11:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, our records indicate that the following feedback was provided "Dear Customer,With regards to your service request 1-C9725OCO5, please be advised that your contract will be cancelled for 31 January 2020". Regards Consumer Website Team
Best regards,
Vodacom's reply27 Jan 2020, 11:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, our records indicate that the following feedback was provided "Dear Customer,With regards to your service request 1-C9725OCO5, please be advised that your contract will be cancelled for 31 January 2020". Regards Consumer Website Team
Best regards,