KJ
Kyle J
1 reviews | Active since Jan 2025
06 Jan 2025, 07:16
Worlds Worst Customer Care
I would like to nominate Vodacom for the worlds worst customer care experience. Their AI system Tobi is unhelpful not to mention the individuals at the contact center are unable to speak or understand English. Given my experience I will be porting my number to MTN after 25 years of being with Vodacom.
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Replies (4)0
Replies (4)KJ
Kyle J's updateReviewer Update
06 Jan 2025, 11:49I do not believe that a consultant will contact me, given it has been 4 hours since your reply.
KJ
Kyle J's update06 Jan 2025, 11:49
Reviewer Update
I do not believe that a consultant will contact me, given it has been 4 hours since your reply.
KJ
Kyle J's updateReviewer Update
08 Jan 2025, 10:51Its been more than 48 hours and still no one has contacted me Vodacom and the ANC as the exact same. Full of lies
KJ
Kyle J's update08 Jan 2025, 10:51
Reviewer Update
Its been more than 48 hours and still no one has contacted me Vodacom and the ANC as the exact same. Full of lies
KJ
Kyle J's updateReviewer Update
10 Jan 2025, 14:14Officially the worlds worst customer service they **** about contacting me
KJ
Kyle J's update10 Jan 2025, 14:14
Reviewer Update
Officially the worlds worst customer service they **** about contacting me
KJ
Kyle J's updateReviewer Update
13 Feb 2025, 16:26This issues is still on going
KJ
Kyle J's update13 Feb 2025, 16:26
Reviewer Update
This issues is still on going