ES
Edward S

1 reviews | Active since Aug 2019

20 Sept 2019, 14:21

World class service for Business Accounts

Dear Vodacom Direct,

My Business app**** for the first time for a Business contract at Vodacom, the process was extremely quick, flawless and Faith Msweli assisted me from step one. She really take pride in her job and get things done, the application was done in one day, the approval came at 16Pm, delivery was done this morning with Ram couriers before 9 am.

After I received my phone I mailed her who are really responsive and interact with Vodacom’s clients in good faith, she look after the brand and live the core values of your organization.

I really hope to see Faith growing with the Business because when I need an additional line she is my to girl.

Thank you Faith for excellent service, going far and beyond! The Vodacom call centre will receive a zero from me but you 10 out of 10! You rock that boat and my business will recommend you to our other business partners.

Faith how you do it, is with passion, you respond almost immediately!

Thank you

Edwards Business Solutions

0
Replies (2)
Vodacom
Vodacom's reply21 Sept 2019, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply23 Sept 2019, 08:06
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team