1 reviews | Active since Nov 2016

21 Oct 2020, 18:25

Words wont even matter

I would give vodacom 0 stars They never return calls even when requesting call backs. You can tell the person the service is so terrible because no one ever calls back relating to issues. Even if you say i know this wont happen but i want a manager to call me back, just be ready to not receive a call.

To top it off against my better judgement decided to give them a third chance. They decide to send me the P30 lite when i specifically requested a P30 pro. How *********** do you get. Not even funny any more. I should just cancle and get better service

0
Replies (2)
Vodacom
Vodacom's reply22 Oct 2020, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update24 Oct 2020, 11:06
Reviewer Update
Vodacom is truly pathetic