1 reviews | Active since Dec 2015
Word of caution to all soon to be pensioners
<p>My mother who was planning on retiring went to vodacom, requested a settlement statement and was given a statement, PAID them settlement amount went on about her business settling all her other outstanding debt only to discover much later that she apparently still owes this ******* business and they have handed her over to debt collectors. Of all the network providers in South Africa I know most people will agree that Vodacom is the worst. If you ask for a settlemt statement from these people be PREPARED to pay even more than what's stipulated on that statement. Now out of her pension she must factor in Vodacom. I have taken the decision to pay these people off on her behalf but before I do I have taken it upon myself to go to every available public comment platform to warn all would be victims.</p> <p>Keep a record of all your payments (never throw them away).</p> <p>keep a record of all your communication with them.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
