IN
Ipeleng N
1 reviews | Active since Aug 2023
24 Aug 2023, 07:26
Word of advice: Leave Vodacom (worst network provider all round)
It’s unfortunate that I even have to give a star at all because Vodacom deserves a zero rating. Their network gets worse by the day and their customer service is the worst. I have laid a complaint about one of their customer service agents who called to shout at me for not taking up one of their offer of a contract. I have waited with baited breathe for even a response just confirming receipt of my email. I have followed up numerous times with no success. I have been with this network for well over 10 years and it’s time I jump ship because nothing about Vodacom is worth it anymore.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
24 Aug 2023, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Aug 2023, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
IN
Ipeleng N's updateReviewer Update
01 Sept 2023, 15:25Good day.
May I please have an email address or contact number that I may follow-up my query on?
Kindly note the complaints email address is of no assistance, please provide an alternative.
Kind regards
May I please have an email address or contact number that I may follow-up my query on?
Kindly note the complaints email address is of no assistance, please provide an alternative.
Kind regards
IN
Ipeleng N's update01 Sept 2023, 15:25
Reviewer Update
Good day.
May I please have an email address or contact number that I may follow-up my query on?
Kindly note the complaints email address is of no assistance, please provide an alternative.
Kind regards
May I please have an email address or contact number that I may follow-up my query on?
Kindly note the complaints email address is of no assistance, please provide an alternative.
Kind regards
