1 reviews | Active since Dec 2016
Woolworths voucher
<p>I purchased a Huawei P9 on the 6th December 2016,Huawei and Vodacom had been running a summer promotion whereby a R2000 Woolworths voucher will be given with every purchase,to date I received nothing,i had been given the run around from Huawei and Vodacom nobody has been able to resolve this matter for me,and if this is the case Vodacom hasn't honored their part of the agreement and therefore I would rather cancel the contract as the only reason I purchased this phone was because of the voucher that was promised.</p> <p> </p> <p> </p> <p>I had been given telephone numbers for all different departments, managers, reps but to no avail.</p> <p> </p> <p>There is really no such thing as customer service anymore !!!!!!!!!!!!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Dashan Pillay
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Best regards,
Good Day Dashan Pillay
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Best regards,
