wont find my money

<p>as an ex autopage customer i made continued paymenst to autopagemistakenly. vodacom promised to recover these monies for me and i have emailed all the details to ********** i have had no feedback. no replies. it has been going on for months and we are not talking about a small amount. i am going to try the ombudsman next. when i owe them money its a huge drama but the other way around and nothing gets done</p>