DvW
Donné von Wielligh

1 reviews | Active since May 2020

24 Aug 2020, 17:02

Won't change my rating until the service improves

I wonr rate Vodacom anything higher than a 1 star rating until the service is better. I understand its COVID but why can a manager help me efficiently after I have posted on Hello Peter only? Our ****le isn't working properly after it arrived more than a month late. Please get back to me!

0
Replies (2)
Vodacom
Vodacom's reply25 Aug 2020, 07:02
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team
DvW
Donné von Wielligh's update25 Aug 2020, 19:06
Reviewer Update
Thank you. All has been sorted out it seems