WONDERFUL SERVICE FROM COLLINS - NOT!!!

On 14 Feb I went to the Vofacom shop at Kolonnade shopping centre. Im due to upgrade and I dealt with Collins. I was interested in taking a Sony Xperia XA1, but they had no stock. I also enquired about the Xperia X, also no stock. Collins said he would order a phone from another branch and phone me back. The next day I phoned Collins to find out whats going on. Collins was busy so I left a message to phone me back - twice. He didnt phone. Same thing happened the next day. I then phoned the upgrade number, but also no stock available. I find this level of service from Collins unacceptable. I have been a loyal client of Vodacom for many years, but they have no loyalty towards their clients.